Privacy Policy

Effective October 9, 2026. How Directive Consulting Group collects, uses and protects your information.

Who we are

Directive Consulting Group ("Directive," "we," "us") is an operations and leadership consulting firm. This policy explains what personal information we collect through directiveconsultinggroup.com and our booking and contact forms, how we use it, and the choices you have.

It covers this website and the communications that come from it. It does not cover other websites we link to, or our separate website for speaking engagements.

Information we collect

What you give us

When you book a fit call, fill out a form, email us or text us, you may give us:

  • Your name, email address and phone number
  • Your business name, role, locations and size
  • Anything you tell us about your operation, challenges or goals
  • Your scheduling choices and the notes you add to a booking

What we collect automatically

When you visit the site, our hosting and analytics tools may collect your IP address, browser and device type, the pages you view, how long you stay, and the page that referred you. Some of this is collected through cookies and similar technologies.

What we do not collect

We do not ask for payment card numbers, government ID numbers or similar sensitive data through this website. Please do not send them in a form or message.

How we use it

  • To respond to you and run the fit call you booked
  • To decide whether and how we can help, and to prepare a proposal if we move forward
  • To send you follow up messages about your request, and occasional updates you have agreed to receive
  • To keep the site working, secure and easy to use
  • To meet legal obligations and protect our rights

We do not sell your personal information.

Text messages

If you give us your mobile number and agree to receive texts, we may send you messages about your fit call, scheduling and follow up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

Your mobile number and your text messaging consent are not shared with third parties or affiliates for their marketing or promotional purposes. Consent to receive texts is not a condition of buying anything from us.

Who we share it with

We share personal information only as needed to run the business:

  • Service providers that host our website, schedule calls, store contact records, send email and text messages, and provide analytics. These include our customer relationship and marketing platform (GoHighLevel) and Google (calendar, meeting and email services). They may use your information only to provide their services to us.
  • Professional advisers, such as attorneys and accountants, when needed.
  • Authorities, when the law requires it or to protect rights, safety or property.
  • A successor, if Directive is part of a merger, sale or transfer of the business.

Cookies and analytics

Cookies are small files stored on your device. We and our providers use them to keep the site working, remember your settings and understand how visitors use the site. You can block or delete cookies in your browser settings. Some features may not work if you do.

Your browser may also offer a "Do Not Track" or Global Privacy Control signal. Where required by law, we honor opt-out preference signals.

How long we keep it

We keep personal information for as long as needed for the purposes above, including to follow up on a request, maintain business records and meet legal, tax and accounting requirements. When we no longer need it, we delete or de-identify it.

How we protect it

We use reasonable administrative, technical and organizational safeguards, and we choose providers that do the same. No method of transmission or storage is completely secure, so we cannot promise absolute security.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, delete it, or stop contacting you. Depending on where you live, including Texas and California, you may have additional rights under state privacy laws, such as the right to know, access, correct, delete and opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

To make a request, email us at [email protected]. We may need to verify your identity first. You will not be treated differently for exercising your rights. To stop marketing emails, use the unsubscribe link in any message. To stop texts, reply STOP.

Children

This website is for business owners and leaders. It is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed. If we make material changes, we will take reasonable steps to let you know.

Contact us

Questions about this policy or your information? Email [email protected].